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Evidence Guide: MEM15012B - Maintain/supervise the application of quality procedures

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MEM15012B - Maintain/supervise the application of quality procedures

What evidence can you provide to prove your understanding of each of the following citeria?

Improve quality system

  1. Specifications to meet customer needs (internal and external) are interpreted.
  2. Leadership role as a supplier is undertaken to ensure quality within the supply chain.
Specifications to meet customer needs (internal and external) are interpreted.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Leadership role as a supplier is undertaken to ensure quality within the supply chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and summarise data

  1. Data is recorded and interpreted accurately in accordance with standard operating procedures.
  2. Data is used to produce relevant statistical information, for example, average and range or the production of charts such as tally, run or control charts.
Data is recorded and interpreted accurately in accordance with standard operating procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Data is used to produce relevant statistical information, for example, average and range or the production of charts such as tally, run or control charts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to maintain/supervise the application of quality procedures. Competency in this unit cannot be claimed until all prerequisites have been satisfied.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Context of and specific resources for assessment

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The competencies covered by this unit would be demonstrated by an individual working alone or as part of a team. The assessment environment should not disadvantage the candidate.

This unit could be assessed in conjunction with any other units addressing the safety, quality, communication, materials handling, recording and reporting associated with maintaining/supervising the application of quality procedures or other units requiring the exercise of the skills and knowledge covered by this unit.

Method of assessment

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. The candidate must have access to all tools, equipment, materials and documentation required. The candidate must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials.

Guidance information for assessment

Required Skills and Knowledge

Required skills

Look for evidence that confirms skills in:

obtaining and interpreting the specifications of the product or service to be provided

communicating effectively with suppliers and customers

recording data collected

calculating relevant statistical information from collected data

producing tally, run and control charts from collected data

using leadership skills

using analysis skills

Required knowledge

Look for evidence that confirms knowledge of:

specifications to be achieved in providing the service or producing the product

the team's supplier(s) and customer(s)

the possible effects of supplying products and/or services to customers that do not comply with specifications

the procedures to be followed in producing the product and/or supplying the service

the checks to be undertaken to ensure the product/service complies with specifications

the personnel responsible for the quality of the product/service provided

the actions to be taken when a non-conformance to specifications is detected and reasons for taking those actions

the procedures for recording data collected

the possible trends from the collected data

the actual trends indicated by given samples of data

the reasons for collecting data

the statistical information to be calculated

the use of statistics in interpreting production data

the functions of tally, run or control charts in representing production data

the trends indicated by the statistical information calculated and/or the charts produced

the action to be taken in response to any trends identified

the reasons for taking proposed action

appropriate techniques, tools and equipment to measure machined components

hazards and control measures within the scope of this unit

use and application of personal protective equipment

safe work practices and procedures

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Customer needs

Product

Service

Delivery and distribution

Quality

Quantity

Price

Communication and documentation